Wednesday, April 9, 2008

Dry Steam Cleaning...is it Chem Dry or Truck Mounted?

On the technical side - how can steam cleaning dry fast?

It is truck mounted steam cleaning that dries in 2 hours or less!

We are so excited about the world's newest cleaning technology - the Rotary Jetless Dri-Master. This superior hot water extraction tool (steam cleaning at 230 degrees of heat) has a 3-jet system which simultaneously flushes and removes deeply embedded soils while the rotating head cleans all sides of the carpet fibers.

The traditional wand cleaning method expels water in a downward fashion, the technician then goes over the area with dry strokes to remove the moisture.

With our new Dri-Master, having the vacuum and water run
simultaneously allows for the removal of 85% more moisture and soils
, leaving a cleaner carpet that dries fluffier in only 1-2 hours.

Now that's something to be excited about!

Tuesday, March 18, 2008

How Often Should My Carpets Be Cleaned?

View the EPA's cleaning frequency guide according to whether you have pets, young children, or are a commercial building.

Monday, March 17, 2008

CL AD - Finding a Professional Cleaning Company and Rug Handling Experts

Are you looking for:

  • Cleaning that leaves behind no sticky residue? The Specialists's All Natural No Residue 12 Step Cleaning Process removes dirt attracting residues left behind from previous cleaners.


  • 2 hour or less dry time? Standard cleaning methods take 24 hours, The Specialists Drying technology cuts dry time by 85%.


  • All natural, safe, non toxic cleaning? The Specialists use patented safety products that are the only ones that meet the stringent guidelines to be used in the most sterile hospitals and the White House.


  • Cleaning that stays cleaner longer? We provide for every home a more thorough cleaning that gets deep down dirt and carpet protection that repels stains.


  • Lasting pet urine removal? Not a deodorizing cover up - but non-invasive subsurface extraction. Don't replace carpets, our technique deters recurring offenses.


  • Certified technicians? The Specialists are IICRC Certified in Color Repair, Carpet Cleaning, Upholstery & Fabric Cleaning, Journeyman Textile Cleaner - Tile & Grout Cleaning, Odor Control, and Carpet Repair & Reinstallation, as well as Teflon Application Certification for Carpet Protection.


  • Truck mounted professional steam cleaning? The method recommended by carpet manufacturers.


  • A 100% money back, no risk guarantee? If you're not happy, you don't pay.


  • Free estimates on site or over the phone? We never clean without giving you the exact quote - up front pricing.


  • New carpet warranty approved maintenance cleaning? The Specialists are approved by 3M Scotchguard to maintain the warranty of your new carpets.


  • A professional company that you can trust? The Specialists are a Platinum Plus, good standing member of EthicalServices.com with over 500 Satisfied Client's Testimonials. According to EthicalServices.com, The Specialists are the #1 Carpet Cleaners in Folsom, El Dorado Hills, Gold River, Lincoln, Serrano, Los Lagos and more...


Call The Specialists (916) 348-7018





The Whole Truth:

We can't fix everything, but at least we'll tell you upfront exactly what to expect. We'll tell you before we start if a spot may not come out, or might come back. We are a fair, honest company, and honestly, a few folks feel our prices are too high. Our prices are as low as we can make them without cutting corners. We have checked the prices of other cleaners, and ours are neither high or low. Even if they were the highest prices in Sacramento, our thoroughness would be worth every penny. Truck mounted hot-water extraction is by far the most thorough method used for deep carpet cleaning. That is what we provide with a two hour dry time. You can find our testimonials online of customers that have used us with great satisfaction. We're a Platinum Plus good standing member of Ethical Services.com.

If you're looking for a company that cares about establishing a lifelong cleaning relationship with you and meeting your home's floor care needs, visit our website, http://www.thecarpetspecialists.com/carpetcare.htm#step to review our All Natural No Residue 12 Step Cleaning Process.




Or, feel free to call us directly at (916) 348-7018.











Our Pet Urine Removal process is the least invasive in removing pet urine from the source - the sub-padding. Cleaning alone will not remove pet urine from the padding. The spot will return and so will the occurrence. Click here to view our carpet cleaning blog to learn how to remove pet urine yourself.





We use many types of professional cleaning machinery, depending on your specific carpet needs. Why choose between steam cleaning or dry cleaning? We offer both with our steam cleaning process that dries in 2 hours or less, using our No Residue All Natural 12 Step Cleaning Process...and this photo is just 1 step of the 12.


The Specialists are Certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) in Upholstery Cleaning and are DuPont Teflon Advanced Trained Technicians. You will receive the utmost care in the cleaning of your furniture, and fabric protector is carefully applied to extend the life of your furnishings.






The Specialists specialize in hard surface cleaning: Tile and Grout Floors, Countertops, Showers, BBQ Grills, and more. We are IICRC Certified in this field of expertise, as well. We service Marble, Granite, Travertine, Limestone, Ceramic, Porcelain and more, as well as encourage Professional Sealant to be applied after cleaning or installation of grout to maintain the new and fresh appearance. You may watch a quick 2 minute tile cleaning video of the actual process.






Ask us about Commercial Building Maintenance...we give free estimates and discounts for maintenance packages of restaurants, office buildings, churches and more.




Call The Specialists at (916) 348-7018





We service Sacramento CA carpet cleaning, Carmichael CA carpet cleaning, Carmichael carpet cleaner, Fair Oaks CA carpet cleaning, fair oaks carpet cleaner, sacramento carpet cleaner, sacramento steam cleaning. We respond to roseville, folsom, citrus heights, rancho cordova, elk grove, granite bay, natomas, land park, curtis park, greenhaven, rocklin, lincoln, eldorado hills, ca carpet cleaning.












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Wednesday, March 12, 2008

Some Great Links

List My Business - List Corp Business Directory - A National business directory.

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- Professional carpet and furniture cleaning services for: Hamilton,
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See the difference!
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Friday, February 15, 2008

Free Online Video - 'How To Make My Carpet Look Brand New'

Read here or go directly to www.CleanerDrierHealthierCarpet.com to watch the free online video.

Your FREE Carpet Care Secrets Video Reveals...


"The Secret To Getting Almost Any Carpet, Rug Or Floor In Your Home To Look, Feel, And Smell Brand New!"


Here's Just Some Of What You'll Discover In This FREE Video:


Professional secrets for quickly getting your carpets looking their best!


What you should know before you even think about hiring a professional carpet cleaner!


How to clean your carpets the right way... so they never fade, dull, or get worn!


What you need to know about most of the over-the-counter carpet cleaning solutions!


How to get and keep your carpets looking almost brand new!


...and much, much more!!

Free Online Video - Stain and Odor Removal Tips & Tricks

For more on a Cleaner, Drier, Healthier home, visit our sister-site, www.CleanerDrierHealthierCarpet.com

Your FREE Stain & Odor Removal Secrets Video Reveals...


"How To Quickly & Easily Get Rid Of Almost Any Stain Or Odor In Your Home!"


Here's Just Some Of What You'll Discover In This FREE Video:


The one thing you should never do to your carpets when you notice a stain -- unless you want the stain to become permanent!


The truth about some of the over-the-counter carpet cleaners!


How to remove a stain or spot from your floor without ruining the surrounding area!


Why water can be a carpet's worst enemy when eliminating stains!


How to get and keep your carpets looking almost new!


...and much, much more!!

Free Online Allergy Relief Video

Do you want cleaner, drier and healthier carpets for your home and family? Simply visit our sister-site: http://www.cleanerdrierhealthiercarpet.com/

"The One Cause Behind Most Allergies In The Home And How To Eliminate It!"

Here's Just Some Of What You'll Discover In This FREE Video:

The one thing, almost nobody suspects, that's probably causing most of your allergies in your home!

What you should never do to your home carpets if someone in your family suffers from allergies!
The BIG MYTH about eliminating allergens from your home!

The “one thing” you can do to drastically reduce allergy symptoms in your home today!

How to keep your home virtually allergen-free going forward!

...and much, much more!!

Thursday, February 14, 2008

When Should I Clean My Carpets?

Please visit The Specialists Official Website (scroll down to the middle of the page) where we have posted the Chart in accordance with the Environmental Protection Agency (EPA). How often you clean your carpets depends on many factors: How many people live in the house? Do you have pets? Is there nearby contruction? Do you smoke indoors? Is it humid outside?

You may wonder, why does humidity have anything to do with how often I should clean my carpets? Dust Mites thrive in humid climates. Dust Mites are the culprit for allergic reactions. Have you ever wondered "What am I allergic to in my home?" It's not so much the Dust Mites, as it is their potent and toxic fecal matter.

Here is an informative clip on Dust Mites with microscopic magnification.

Monday, February 11, 2008

Carpet Cleaning Scams - EXPOSED! Avoid Bait and Switch!

Beware of Bait and Switch Carpet Cleaners!

You know the type – they “bait” you with a low price, then “switch” you to their “dual scrub” or “deep clean” system. They proceed to soak your carpet and leave a soapy residue behind, causing your carpets to get dirtier quicker. Good luck getting them back again!

Ever heard that old saying, "If you clean your new carpets, they'll never look the same again. So wait as long as possible"! It's because so many have been scammed by Bait and Switch carpet cleaners! We feel strongly about arming consumers with information in order to expose these scams.



“This is Bubba. The world’s most notorious carpet cleaner!”

Beware of low priced carpet cleaning. If their price is truly low, you should be concerned about their quality. How can you pay technicians a decent wage and have the best products and equipment at the lowest price? You can’t.


Some companies advertise a low price, then charge you more when they get there. Be clear about what is included and what is not. In this ad, the fine print says “we recommend our dual scrub method for all heavily soiled carpet”. How many carpets are heavily soiled? All of them! Even if you held them to the “34.95”, you would get a very poor cleaning.



Here are some questions to ask every carpet cleaner about their cleaning…


1. What method do you use? Dry Cleaning or Steam Cleaning, more info on methods.
2. Do you vacuum the carpet (to remove 70% of the dry soil)?
3. Do you pre-treat spots (to heighten their capacity of maximum removal)?
4. Do you pre-spray the carpet (to break down the soil before cleaning)?
5. Do you pre-groom the carpet (To agitate carpets and evenly distribute the pre-spray for maximum removal)?
6. Do you neutralize the carpet (to maintain the manufacture's warranty)?
7. Do you post-groom the carpet (to help it dry and fluff it up)?
8. Do you use air movers to speed dry the carpet (to dry the carpets quickly)?
9. Is spot cleaning included in the price?
10. Is heavy traffic lane cleaning included in the price?
11. Do you give a free bottle of spot remover (for at home use)?
12. Do you give a free pair of booties (so I can walk on the carpet right away
)?



Questions to ask about their company…

1. Do you have recent references?
2. How long have you been in business?
3. Are you certified by the IICRC?
4. Do you offer a 100% money back guarantee?
5. Do you have an on-time guarantee?
6. Do you use sub-contractors or employees?
7. Do you have liability insurance?
8. Do you have a re-soiling guarantee?

A low priced carpet cleaning company simply cannot provide the most advanced, guaranteed cleaning technology at a low, low price. Something has to be cut from the picture. The Specialists obviously offer all of these benefits and more.

Saturday, February 9, 2008

Under Cover Investigation on Leading Carpet Cleaners

Mystery Shopping 3 Most Recognized Carpet Cleaning Companies
Reveals Poor Service and Inadequate Cleaning Systems


The Specialists hired a consulting firm to “mystery shop” our three biggest competitors to confirm the real differences between our service and others. The findings not only confirmed the hard earned leadership position that we have, but also raised some real concerns about these supposedly expert companies.
We have decided to share this valuable information and experience by publicizing this report (names removed so you can make your own choice).




Three companies were chosen because of the brand recognition associated with them. These three companies would also be considered our biggest “competitors”. Even though we feel that we don’t have any competition, and we maintain a leadership and educational position that no other carpet cleaning company in the city enjoys, we wanted to see things from your perspective. We wanted to see how things looked through the eyes of the client. So we paid a consulting firm to book one carpet cleaning job from each of the companies.






The findings shocked even us!




The first company that was called not only had horrible telephone manners, but sent out the rudest, unprofessional, uninformed crew you could imagine. They never said thank you and acted like they were being bothered the whole time they were there (which was a total of 37 minutes!). This crew did not pre -vacuum the carpet, didn’t pre-spot it, or even groom it. Even though the spots were not satisfactorily removed they remained unconcerned and unwilling to try harder.

Their one-step method doesn’t even come close to meeting minimum IICRC Standards. Due to the fact that they just brushed over the carpet with the cleaning tool, the soils returned before the day was even over! At the end of the job, our consultant was required to sign a lengthy document. They would not state a reasonable guarantee (the company had stressed their guarantee to secure the job over the telephone). There was no respect, no apology was made for their attitude and not even a little "thank you". Not even a smile the entire time proved that a customer is just another bother in their day. How sad.

The second company at first sounded more promising than the first.

Their telephone courtesies were somewhat better, but not anywhere near what they should be. The problem with this company was that they gave us a 2pm-5pm arrival window. At 1 o’clock our consultant called to check on the arrival time. “Toward the latter” he was told. At 4:10pm, he called again “the crew is still at their previous job. They should be about an hour.” At 5:10, still no crew. Another call revealed that they were still at the previous job. When pressed the operator said “Well, their previous job went from 2 rooms to 2 houses” “Oh, so you took on more work on your previous job and bumped me huh?” our consultant replied. “Let me get the operations manager” The ‘operations manager’ said “It’s only 5:10!” insinuating that they weren’t actually late. They couldn’t give a specific arrival time, so our consultant cancelled this job. If a company doesn’t care enough to communicate with the client, turn down extra work, and/or offer alternate arrangements for their clients, they don’t deserve the work, no matter how good they might be. If you’re not there, you can’t very well do a good job now can you?

The third company was better than the first two, but lacked what it takes to be considered a “top” company.

Booking the job was about as average as the other two. Incorrect information, and ignorance ran throughout this experience. This company gave a 2 hour window. They called the day before to confirm which was good. The morning of the appointment, they called to confirm the arrival time. Good. When the technician arrived, he was very nice. That was not enough to get them more than a C Average due to the inexperience of the young man that came.

He didn’t know anything about the carpet although he claimed to have been around carpet for a long time. He thought the carpet was wool by looking at it (it was nylon). This technician pre-vacuumed the carpet, and pre-sprayed the traffic area, and rinsed. Upon completion, he requested a signature beside several cleaning steps that were not provided. When pressed, the CONSULTANT was fed the old excuse "I don't have it on the truck."

Both companies that came out had carpet cleaning steps on their work order that they were unwilling to do. One was grooming the carpet. In both cases, it was on the ticket (put their by their operational system to make sure they do it). Both blew it off as unimportant.

Obviously any company has their bad days, or days when employees just don’t want to perform. The scary part about these three companies is that they are the most recognized brands in our industry and these inadequacies and poor attitudes were obviously routine.

The Specialists are passionate about raising the standard of our industry. We commit to providing you with the most outstanding service experience ever. Guaranteed or your money back!

Friday, February 8, 2008

How To Find A Great Carpet Cleaning Company

Have you ever wondered, "How do I know which carpet cleaner to use?" or "What questions should I ask a carpet cleaner before letting him into my home?" or even, "Which is the best carpet cleaning company in Sacramento"?



Here are five ways you'll know, beforehand, that the one you select (whether it's Stanley Steamer Carpet Cleaner, Coit Carpet Cleaning Company, Artistic Associates Carpet Cleaning Company, Zero Rez, Chem Dry, or any other lesser known cleaner) will meet the standards you have set for your family and home:



Upon your initial telephone conversation, be prepared, be educated and have this list ready in order to ask these 5 questions:


1. Do they have a good REPUTATION?

The area’s most seasoned Floor Covering Retailers and Realtors refer The Specialists exclusively.



2. What kind of EXPERIENCE do they have?

The Specialists is experienced in all types of floor covering, fabric types, and all types of soiling conditions. This ensures that whatever your situation, we will be familiar with it and have the knowledge and experience to handle it correctly without setting stains and odors permanently.



3. What kind of EDUCATION do they have?

The Specialists is certified by the IICRC, the Institute of Inspection, Cleaning, and Restoration Certification - the world’s most recognized body of certification for carpet and upholstery cleaners. Never use a company that is not certified. The Specialists is heavily involved in education across the country. We bring the education we receive directly to your cleaning job. Also, The Specialists is available for information over the telephone, or you may book an informative presentation at your business or community group.



4. Do they have good SYSTEMS?

The Specialists operates the most advanced cleaning systems on the market. We are experienced in ALL methods of cleaning. Our systems get maximum soil removal and maximum spot removal and have a dry time of 2 hours or less without leaving a sticky residue behind.



5. What kind of GUARANTEE do they offer?

The Specialists offers a 100% money back guarantee. If you are not thrilled with the cleaning experience you receive from our company, we will rush back to your location at no charge, and no obligation. If you are still unimpressed, you owe us nothing, and we will honor a complete refund.





Call (916) 348-7018
to talk to a live representative now regarding pet odor or pet urine stains, all natural cleaning of upholstery, area rugs, carpets and tile & grout or for travertine, marble, granite, limestone and terrazo polishing.

Thursday, January 31, 2008

How to Touch Up Crayon Marks, Scratches and Fingermarks from Walls

This tool is great for quick touch ups on your walls to keep your home maintained and presentable. It is called the Paint Buddy, by Rubbermaid.

Watch the commercial.

We also use with great success and recommend the Mr. Clean Magic Eraser. It really does what it says...it erases everything! It cleans walls and removes dirt and grime, scuff marks, and so on. Click here for more information on product uses and where to buy them, but they have been found at your local Dollar Store from time to time.

Wednesday, January 30, 2008

How to Remove Pet Urine from Carpet

How to Treat Pet Spots

Use ONLY a recommended pet spotter, (Nature's Miracle is one we recommend, available at your local pet speciality store) or a vinegar and water solution (½ white vinegar and ½ water solution).

The reason? Urine turns “alkaline” from being exposed to the air within a short time after the “accident”.

A recommended pet spotter or a white vinegar solution is slightly “acidic”, therefore neutralizing the urine salts.



*Get your carpet professionally cleaned as soon after a pet spot as POSSIBLE!

Even after doing a great job cleaning the spot, urine salts can still be left behind which will discolor your textile and collect odor causing bacteria.

Saturday, January 26, 2008

Honest, Professional, Personable People...


When should I replace my carpets?

"So, what is the average life expectancy of my carpet?" you as, or "How long can I go until I replace my carpets", "What is 'too old' in terms of carpet?"

All good questions.

The answer varies, but by most carpet manufacturer's standards, 8 - 10 years given good user maintenance. What does that mean? The biggest factor in life expectancy for your carpet is, quite frankly, the same factor in your life expectancy...you. How well do you treat your carpets? Well, if you're like most people, you walk all over them! (Sore attempt at a joke. Sorry.)

Seriously, if you smoke two packs a day, eat at McDonald's three times a week, have a Venti Mocha Frappucino with whip and two shots of espresso every morning and never hit the gym or the green and leafy side of the buffet bar...it's realistic that your life expectancy is less than average. A doctor's visit becomes more of a 'band aid' for symptoms...as opposed to getting on the health track and preventing problems down the road. You know what I'm talking about and media is pushing it all the time, let's say it together aloud, "Preventive Medicine". Exactly. Same scenario with your carpets, they depend on how well you take care of them.

How do I extend the life of my carpet?

  • Vacuum twice a week
  • Don't wear shoes indoors
  • Place runners in your main traffic areas, halls, walkways, in front of the couch
  • Professionally steam clean your carpets a minimum of once every year (regardless of how few people live in your home or whether or not there are visible spots and soiling)
  • Don't use store bought spot removers that can actually set the stain and force replacement, instead use cold water and a white terry cloth towel to blot up spills.

    Why?

    Vacuuming alone removes 70% of the dry soil in your carpets. A great percentage. But what's left behind? The heavier particles of sand that come in from outdoors that a vacuum alone cannot get up. If you have a 100 pound person walking on your carpets with this sand in the base of the fibers, essentially, it's like taking sandpaper with 100 pounds of pressure grinding away the fabulous finish, protection and structure your new carpets originally presented you. This is how a wear pattern or 'traffic area' forms in walkways and halls. And just as if you had sanded down a block of wood, there is nothing we can do to restore the fiber's original appearance. This is why prevention is key. A truck mounted steam cleaner has the greatest capability for maximum soil removal.

Friday, January 25, 2008

An Email From Our Client...



Good Morning,

You must have been reading my mind…. I just told my husband I wish we had passes to the Home and Garden show for this weekend (funds are a little tight for us right now). Our daughter – you know her James, Shelli and family had to move back in with us this last October and well it’s tight… I say with a smile… So you can imagine my surprise when I went to the mail and found you had sent us FREE tickets… Thank you sooo much. The Home and Garden show is where I found you in the first place. I remember talking to your mom, she was so sweet and was not pressuring at all. Since then we have used your services and passed them on as well. Recently you cleaned my co-workers house and she loved it (Cynthia). She even passed your discount card on to another one of her friends… I love the care you put into cleaning our carpets, you’re not just the hurry up and get it done type, you really do a good job and are never too busy to answer any questions I may have …

James, we appreciate you and will continue to use your service as well as recommend you to anyone looking for a GOOD carpet guy…..

Thanks again for the tickets… See you this weekend….


Toni

Wednesday, January 23, 2008

Does the Cleaning Product Used Matter?

The Specialists' No Residue 12 Step Cleaning Process is:


* Safe and the only method recommended in a home of children or pets.


* The Specialists' No Residue 12 Step Cleaning Process provides the safest, most thorough clean, regardless of the type of carpet or upholstery in your home. The Specialists' cNo Residue 12 Step Cleaning Process keeps your carpets cleaner longer because it leaves no soapy film for dirt and oil to stick to.


* Many warranties are voided the second a soap or detergent-based cleaner touches the carpet. But with The Specialists' No Residue 12 Step Cleaning Process, you're safe, as it is endorsed by major carpet manufacturers, including DuPont, Monsanto, Allied Fibers, as well as Collins & Aikman Carpets.


* The Specialists' No Residue Cleaning Compounds are the exact cleaners used to meet the stringent and high standards of the White House, the Statue of Liberty, the Pentagon, Air Force One, the Tennessee Aquarium, Disneyworld, hospitals, daycares, schools, Bloomingdale's, Macy's, allergenic clinics, hotels, and even the Environmental Protection Agency itself.

Saturday, January 12, 2008

How To Clean A Spill Including Fresh Pet Urine Spots

STEP 1: Cover spill with WHITE napkin or paper towels. DO NOT use colored paper! It might transfer onto the carpet. Be sure to use a THICK stack to absorb as much of the spot as possible.

STEP 2: Blot by stepping on stack of towels.
REPEAT THIS PROCESS UNTIL NO TRANSFER TAKES PLACE. DO NOT RUB!!!

STEP 3: Apply Spotting Agent. Warning: Do not use spot removers that you get at the grocery store! They leave a sticky residue behind and may discolor your carpet. Get a Specialists Spotter FREE from The Specialists. Ask us how.

Pet Spots: Only Use Pet Spotter on pet spots. Urine turns “alkaline” from being exposed to oxygen. Pet Spotter is designed to neutralize urine salts.
*GET YOUR CARPET CLEANED AS SOON AFTER A PET SPOT AS POSSIBLE! Even when you do a great job cleaning the spot, urine salts can still be left behind which will discolor your textile and collect odor causing bacteria. Warning: Do NOT use over the counter spotters for urine. They are not designed to neutralize the urine salts.

STEP 4: REPEAT Steps 1 and 2. If the spot does not come out, do NOT attempt any further action, as you may set the spot and/or damage your carpet.

Instead, call us immediately at (916) 348-7018 If it is after hours, keep it moist until morning by misting a little more solution or water and placing Saran Wrap over it to create a greenhouse. Leave a voice mail message and we will contact you immediately the next business day.

Tuesday, January 8, 2008

The Specialists Carpet Cleaning Company

...who are they and what do they clean?

Sacramento's Choice IICRC Certified Commercial and Residential Carpet Cleaning, Upholstery Cleaning, Oriental, Persian and Area Rug Cleaners, Tile and Grout Cleaning and Sealing, Marble, Granite and Travertine Stone Countertop and Floor Cleaning and Sealing, Certified Bleach Spot Removal and Repair Technicians, Pet Urine Stain and Pet Odor Removal Experts.

The Specialists are Fair Oaks Carpet Cleaners, Granite Bay Carpet Cleaners, El Dorado Hills Carpet Cleaners, Carmichael Carpet Cleaners, Los Lagos Carpet Cleaners, Gold River Carpet Cleaners and surrounding Sacramento Carpet Cleaners.

Visit our website directly to find out more... www.TheCarpetSpecialists.com