ABC 20/20 Report - Signs of a Bait & Switch Carpet Cleaning Company

NORMAL VS. SPECIAL

There should be no differentiation between a “normal” cleaning job and “special” cleaning job. Cleaning is cleaning. Diligent effort must be made to remove as much soil as possible from the carpet. And technicians must take steps to leave fibers as residue-free as possible to prevent accelerated resoiling.




Do not expect an exact price quote over the phone.

Honest, reputable carpet
cleaning companies almost never price carpet cleaning by the
room.

Carpet cleaning is usually priced by the square foot; if you’d like to know the exact cost, you need to know the exact number of square feet you want cleaned. To get an accurate measurement, cleaners should use a measuring wheel or tape measure to calculate the exact size of the carpet area.



















Other variables affect the price as well:
•The type of carpet. Some are harder to clean than others.
•The amount of soiling. Carpet that hasn’t been cleaned for 10 years will take longer to clean than carpet that was cleaned within the past six months.
•The amount of furniture that must be moved. In many cases, if you move your furniture, you’ll save money.




This information is brought to you by our friends at ABC News and 20/20. (Click for full report.)



The Specialists Carpet Cleaning Company charges by the cleanable square foot. Your cleaning estimate is based on exactly what you want cleaned, and you're not charged for cleaning under items not cleaned under (i.e. the Master Bed).



Spots are never an extra charge.


Child & Baby Safe Products.


Pet Safe.


Walk on your carpets as soon as we leave. Free reusable protective shoe covers for each family member.


No V.O.C.s or solvents used.


Owner operated since 2003.


Licensed, insured, certified technicians active with continuing education to keep abreast of new technologies arising in the market.



The Specialists are a Platinum Plus good standing member of EthicalServices.com with many online customer testimonials and uses only Green Cleaning Methods and Cleansing Agents.








Call (916) 348-7018 with questions about pet odor, our all natural cleaning process available for carpets, tile & grout, upholstery, area rugs and mattresses. We also offer travertine and natural stone polishing.

Visit us online at www.TheCarpetSpecialists.com

Proudly Serving the following areas:


Carpet Cleaning in Roseville, Carmichael, Cameron Park, Rocklin, Lincoln, Granite Bay, Natomas, Citrus Heights, Fair Oaks, Folsom, Elk Grove, Orangevale, Rancho Cordova, Gold River, Sacramento, Carmichael, West Sacramento, El Dorado Hills, and Land Park .

what is the manufacturer's suggested carpet cleaning method with commercial carpet?

It depends on the manufacturer. Other factors that come into play are the types of and frequency of traffic (private office cubicles with light traffic vs. airports and theaters with heavy traffic), any possible new construction nearby (dry soil in the air sheets carpeting in a fine mist that is ground under foot each time doors and windows are opened), if it snows in your area (salts from snow melt can cause possible damage, including discoloration).

We are going to assume, as in most commercial applications, that your carpets are of synthetic, or man-made, fibers. Some procedures may not be suitable for wool or wool blend or printed carpeting, if you believe the carpets are wool, please repost and we will be glad to inform on the maintenance with this new information. This, however, pertains to the standard commercial carpeting found in most office buildings.

When choosing the cleaning system, the important considerations are:

• It must clean effectively
• It must not damage the texture of the carpet
• It must not leave excessive residues of cleaning materials.

The preferred methods, and of course, it depends upon your carpet blend and type, are hot water extraction and low moisture extraction.


The Hot Water Extraction method using high performance equipment should be the primary scheduled method to clean carpets. Necessary interim cleaning systems are successful when used to supplement the extraction program. These interim cleaning processes help enhance the carpet’s appearance between deep cleanings.


Low moisture encapsulation systems are also interim cleaning processes that enable the carpet’s appearance to be improved and returned to service in a short amount of time. The cleaning agent is agitated into the carpet’s pile with a mechanical brush, allowed to dry and vacuumed to remove the encapsulated soil from the carpet. In conjunction with scheduled Hot Water Extraction cleanings, the low moisture systems can help maintain a satisfactory appearance.


As for the frequency of cleaning:

• Light traffic (private cubicles as mentioned earlier) once annually.
• Medium traffic (halls, conference rooms) every 6 months.
• Heavy Traffic (entrances, elevators, main hallways, break rooms, work/copy rooms & mailrooms) every 3 months.
• Severe Traffic (airports & entries to hospitals, malls & theaters *extra heavy traffic & soiling require frequent attention) Monthly.

The goal is to clean carpets (whether commercial or residential) before it begins to appear worn and discolored. Soil breaks down fibers and weakens them for use, which is why we so frequently wash our clothing articles: to maintain their appearance.


Should you have any further questions, or wonder what your carpet cleaning company should use in the way of cleaning materials, feel free to ask! The Specialists Carpet Cleaning Company uses all natural cleansers that pass the stringent specifications and safety requirements for hospitals and the White House itself.