Monday, February 11, 2008

Carpet Cleaning Scams - EXPOSED! Avoid Bait and Switch!

Beware of Bait and Switch Carpet Cleaners!

You know the type – they “bait” you with a low price, then “switch” you to their “dual scrub” or “deep clean” system. They proceed to soak your carpet and leave a soapy residue behind, causing your carpets to get dirtier quicker. Good luck getting them back again!

Ever heard that old saying, "If you clean your new carpets, they'll never look the same again. So wait as long as possible"! It's because so many have been scammed by Bait and Switch carpet cleaners! We feel strongly about arming consumers with information in order to expose these scams.



“This is Bubba. The world’s most notorious carpet cleaner!”

Beware of low priced carpet cleaning. If their price is truly low, you should be concerned about their quality. How can you pay technicians a decent wage and have the best products and equipment at the lowest price? You can’t.


Some companies advertise a low price, then charge you more when they get there. Be clear about what is included and what is not. In this ad, the fine print says “we recommend our dual scrub method for all heavily soiled carpet”. How many carpets are heavily soiled? All of them! Even if you held them to the “34.95”, you would get a very poor cleaning.



Here are some questions to ask every carpet cleaner about their cleaning…


1. What method do you use? Dry Cleaning or Steam Cleaning, more info on methods.
2. Do you vacuum the carpet (to remove 70% of the dry soil)?
3. Do you pre-treat spots (to heighten their capacity of maximum removal)?
4. Do you pre-spray the carpet (to break down the soil before cleaning)?
5. Do you pre-groom the carpet (To agitate carpets and evenly distribute the pre-spray for maximum removal)?
6. Do you neutralize the carpet (to maintain the manufacture's warranty)?
7. Do you post-groom the carpet (to help it dry and fluff it up)?
8. Do you use air movers to speed dry the carpet (to dry the carpets quickly)?
9. Is spot cleaning included in the price?
10. Is heavy traffic lane cleaning included in the price?
11. Do you give a free bottle of spot remover (for at home use)?
12. Do you give a free pair of booties (so I can walk on the carpet right away
)?



Questions to ask about their company…

1. Do you have recent references?
2. How long have you been in business?
3. Are you certified by the IICRC?
4. Do you offer a 100% money back guarantee?
5. Do you have an on-time guarantee?
6. Do you use sub-contractors or employees?
7. Do you have liability insurance?
8. Do you have a re-soiling guarantee?

A low priced carpet cleaning company simply cannot provide the most advanced, guaranteed cleaning technology at a low, low price. Something has to be cut from the picture. The Specialists obviously offer all of these benefits and more.

No comments: